Patient Information

Financial Policy

Information on payments, accounts, forms and records, insurance, minors, financial assistance and more >>

Prescription Refills

Please request your prescription refills at the time of your office appointment. If you need to request a refill by phone, PLAN AHEAD. Two business days may be needed to complete this process. If you require a 90-day prescription, we are happy to provide this for you. However, you will be responsible for mailing the appropriate paperwork to your insurance company.

Lab Orders

Please request your lab order form at the time of your office appointment. If you lose your order and need to request a replacement by phone, PLAN AHEAD. Two business days may be needed to complete this process.

Disability & FMLA Documents

Your doctor may require an office appointment to complete these documents. If not, please allow 30 days to have these forms completed. Please anticipate a fee for this service.

Test Results

If your physician orders tests to be performed prior to your appointment, please do so 7-10 days prior so these results can be shared and discussed at your appointment. Your physician may order lab tests or x-rays following your appointment. Please allow 7-10 days to receive these results. Your physician will contact you by phone with abnormal results in a timely fashion. If your results are within normal limits, you will receive notification via U.S. mail.

Appointment Information

We require 24-hour notice. We have a 24-hour cancellation line for your convenience. You may call 317-621-4044 at any time to cancel or reschedule an appointment. For missed appointments we charge $25 for a follow-up and $88 for a new patient appointment or procedure.

Medical Records

When requesting records from our office please allow 2 to 4 weeks for processing.